Trade associations, societies and other membership organisations exist to serve their members and so managing that relationship is crucial to success.
We’ve found that the underlying requirements, policies and procedures are very similar irrespective of the organisation. We have proven that we can quickly become knowledgeable in different sectors and foster good relationships with members.
Our expertise…
- Member recruitment
- Member retention
- Member support
- Member management
- Subscription renewal
- Membership metrics and monitoring
- Surveys
- Database (CRM) management
- Member benefits
- Managing member transgressions and removal
- Communications
You can rely on our experience…
For one of our clients we were instrumental in a 55% increase in members over a three year period.
For several clients we prepare membership growth plans.
We have streamlined and automated subscription renewal processes – better for members, less admin for us and more income for the organisation.